Volume 11, Issue 6 (12-2014)                   ioh 2014, 11(6): 34-42 | Back to browse issues page

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Shekari M, Afshari D. Evaluation of usability of gas chromatography systems: Efficiency, Effectiveness and Satisfaction. ioh. 2014; 11 (6) :34-42
URL: http://ioh.iums.ac.ir/article-1-955-en.html
Ahvaz university of medical sciences , afshari@ajums.ac.ir
Abstract:   (4590 Views)

 Background and aims: Interface analysis methods are used to assess the man-machine interface of a particular system, product or device. Interface analysis methods can be used to assess a number of different aspects associated with a particular interface, including usability and user satisfaction. The purpose of this study is to evaluate the usability level of gas chromatographs that are being used in the laboratory of a petrochemical company.

Methods: In this article, the usability of two gas chromatography systems was evaluated by laboratory experts who work with these devices and respect to ISO9241-11 in which the usability is considered along three dimensions: effectiveness, efficiency and satisfaction. The participants' satisfaction assessed using John Brooke's (1996) "System Usability Scale" questionnaire. SPSS 16.0 was used in the analysis of the data.

Results: The findings of this study demonstrated that both of the systems have acceptable levels of effectiveness and efficiency. Regarding the participants' satisfaction level, system 2 got higher score in compare with system 1. The results indicated that the participants' satisfaction scores are directly related to their work experiences with the systems.

Conclusion: To assess the usability of a particular interface it is necessary to either make a comparison with another product or to define a target against which to make a judgment. The 10-item System Usability Scale (SUS) is a fast and reliable method to assess the usability.

Full-Text [PDF 421 kb]   (1806 Downloads)    
Type of Study: Review Article | Subject: Ergonomics
Received: 2013/04/29 | Accepted: 2014/02/22 | Published: 2014/12/15

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